Ekco Sphere

Q: Operational intelligence

Server Environment Health: Stop guessing and start knowing. Get a real-time, consolidated view of your server environment’s performance: backup status, uptime trends, managed service effectiveness, and more. Proactively identify potential issues before they impact your business. Desktop Environment Control: Take charge of your entire desktop landscape. Track device inventory, enforce compliance policies, understand software deployments, and manage updates flawlessly. Reduce support tickets and improve end-user productivity. Proactive Support Insights: Turn support data into actionable intelligence. Access detailed Ekco ticket statistics, SLA performance reports, and user satisfaction scores. Identify areas for improvement and optimise your IT support strategy.

Q: Proactive Security Posture

Vulnerability Threat Assessment: Don’t wait for the attack. Get a prioritised view of known vulnerabilities with CVE scores and clear insights into the likelihood of exploitation. Focus your remediation efforts on the most critical threats. Security Standard Enforcement: Ensure your environment meets the highest security benchmarks. Gain detailed visibility into your security baseline compliance, identify gaps, and implement corrective actions to minimise risk. Identity Access Management (IAM) Visibility: Know who has access to what. Uncover stale user accounts, monitor recent password changes, and secure administrator accounts. Reduce your attack surface and prevent unauthorised access. Granular Authorisation Control: Gain complete clarity over your access landscape. Map application access, shared folder permissions, SharePoint site access, and mailbox delegations. Implement a least-privilege model and simplify compliance audits.

Q: Cost control

Cloud and License Cost Transparency: Eliminate cloud waste and optimise your software licensing investments. Gain detailed visibility into your cloud resource consumption and software license utilisation. Make data-driven decisions to control costs and maximise ROI.

Q: Documentation

Your Ekco Service Hub: Quickly understand the full capabilities, features, and Service Level Agreements (SLAs) associated with your Ekco services. Empower your team to leverage our solutions to their fullest potential.

Ekco Sphere puts the power in your hands, centralising essential resources, ensuring you maintain control

Effortlessly manage your core services, gain a comprehensive understanding of your security health, and easily track your SLAs and usage. Everything you need, right at your fingertips, bringing peace of mind and confidence. And when you need a little extra help, our support team is ready and waiting.

Take control, remove obstacles, and drive your business forward.

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What Can Ekco Sphere Do For You?

Operational intelligence

Server Environment Health: Stop guessing and start knowing. Get a real-time, consolidated view of your server environment’s performance: backup status, uptime trends, managed service effectiveness, and more. Proactively identify potential issues before they impact your business.
Desktop Environment Control: Take charge of your entire desktop landscape. Track device inventory, enforce compliance policies, understand software deployments, and manage updates flawlessly. Reduce support tickets and improve end-user productivity.
Proactive Support Insights: Turn support data into actionable intelligence. Access detailed Ekco ticket statistics, SLA performance reports, and user satisfaction scores. Identify areas for improvement and optimise your IT support strategy.

Proactive Security Posture

Vulnerability Threat Assessment: Don’t wait for the attack. Get a prioritised view of known vulnerabilities with CVE scores and clear insights into the likelihood of exploitation. Focus your remediation efforts on the most critical threats.
Security Standard Enforcement: Ensure your environment meets the highest security benchmarks. Gain detailed visibility into your security baseline compliance, identify gaps, and implement corrective actions to minimise risk.
Identity Access Management (IAM) Visibility: Know who has access to what. Uncover stale user accounts, monitor recent password changes, and secure administrator accounts. Reduce your attack surface and prevent unauthorised access.
Granular Authorisation Control: Gain complete clarity over your access landscape. Map application access, shared folder permissions, SharePoint site access, and mailbox delegations. Implement a least-privilege model and simplify compliance audits.

Cost control

Cloud and License Cost Transparency: Eliminate cloud waste and optimise your software licensing investments. Gain detailed visibility into your cloud resource consumption and software license utilisation. Make data-driven decisions to control costs and maximise ROI.

Documentation

Your Ekco Service Hub: Quickly understand the full capabilities, features, and Service Level Agreements (SLAs) associated with your Ekco services. Empower your team to leverage our solutions to their fullest potential.

The best of both worlds

Command your cloud with confidence, knowing you have both complete control and expert support at your fingertips.

Gain real-time visibility into your infrastructure, security posture, and costs.

Meanwhile, our experienced team proactively manages your environment, providing 24/7 monitoring, incident response, and strategic guidance. We’re always available to answer questions, brainstorm solutions, and help you maximise your cloud investment.

Always developing

Ekco Sphere is constantly evolving, just like your business. Our development team is constantly working on adding new features, including:

Compliance centre

Get easy access to the regulations, policies, and certifications that matter to your business. Reduce the complexity of compliance, minimise your risk exposure, and focus on your core business.

Helpdesk integration

Connect your helpdesk system to Ekco Sphere for a single, unified view of all your IT operations. Effortlessly track progress, resolve issues faster, and improve overall service delivery.

Knowledge base

We’re continuously building a comprehensive knowledge base, packed with easy-to-follow manuals and how-to guides, so you can quickly find the answers you need and take control of your Ekco services