Security and infrastructure Management

The Right Tool in Expert Hands

As the person responsible for the security of your organisation (often one of a number of responsibilities), your mission is clear: safeguard your digital assets against an ever-evolving threat landscape. Security Orchestration, Automation, and Response (SOAR) is your secret weapon—a force multiplier that transforms how you handle incidents, streamline workflows, and protect your clients effectively.

It’s not just the fact that SOAR is your secret weapon, though. You need that weapon to be in the right hands. Rather than implementing SOAR by yourself and using up valuable time and resource you probably don’t have. You should consider working with a trusted partner who has done this before, and can advise on how to avoid the common mistakes and set your organisation on a path to rapid adoption and faster time to value.

What is SOAR?

SOAR isn’t just another acronym; it’s a paradigm shift. Let’s break it down:

Orchestration: SOAR connects the dots. It seamlessly integrates your security tools, orchestrating their actions to create a harmonious symphony. Think of it as the conductor guiding security operations.

Automation: SOAR automates the mundane. From alert triage to incident resolution, it handles repetitive tasks, freeing up analysts’ time for strategic thinking.

The SOAR Advantage

  1. Immediate Response: Picture this: An alert triggers. Instead of manual email notifications and ticket submissions, SOAR springs into action. It detects an IP address, performs threat intelligence lookups, and—boom!—automatically adds that IP to your firewall via API. No delays, no human error.
  2. Eliminating Grunt Work: Your analysts are brilliant, but they shouldn’t waste time on basic, repetitive tasks. SOAR removes the drudgery. Let machines handle the routine, while your team focuses on high-value activities.
  3. Human Involvement? Only When Necessary: SOAR isn’t about replacing humans; it’s about optimising their impact. Basic automation rules handle the routine. But when a genuinely concerning incident arises, your experts step in to make critical decisions.
  4. Expanding Workflows: SOAR isn’t confined to traditional security services. It adapts. New data sources? Emerging systems? No problem. Your workflows evolve alongside your organisation’s needs.

The Unicorn: DevOps-SecOps Hybrid

Meet the elusive unicorn: someone who bridges the gap between development (Dev) and operations (SecOps). You keep your friends close but your enemies closer, this person should be closer again!

This mythical being codes like a wizard and understands process intricacies. Finding them? Rare. But when you do, they’re your SOAR architect.

The upfront investment

Building SOAR workflows requires effort—about 90% of it upfront. But the payoff is immense and a force multiplier once it’s adopted across your organisation. You’ve future-proofed processes, reduced resource intensity, and are not on the path to rapid incident response and more.

Why Outsource?

Specific skills matter. Experience matters. Getting buy-in internally really matters. Outsourcing SOAR implementation makes sense for all of these reasons and more. You really need to think about engaging an expert from the start for a focused engagement. Avoid common mistakes and win confidence for your programme internally to set yourself up for maximum success.

Afterward, retain them for ongoing training and workflow tweaks.

Staff Augmentation

Get your Ops in place with the help of experts, then unleash SOAR’s out-of-the-box playbooks. It’s an augmentation to SecOps, enhancing your capabilities without overburdening your team.